Our Privacy Commitment
At MeddyNet, we believe health data is the most personal information you own. We ensure it stays yours, secure and under your absolute control.
Information We Collect
We collect information you provide directly to us (name, email, phone) and health information necessary for booking diagnostic tests with our lab partners. We also automatically collect technical data like IP addresses and device information to improve our services.
How We Use Data
Your data is primarily used to coordinate with diagnostic labs for your bookings, provide digital reports in your vault, and communicate important health updates. We NEVER sell your personal or health data to third-party advertisers.
Data Security
We implement industry-standard encryption and security protocols (incl. HIPAA-focused measures) to protect your sensitive health records. Our database is regularly audited for vulnerabilities to ensure your laboratory results remain confidential.
Your Rights
You have the absolute right to access, correct, or request deletion of your personal and health data stored on MeddyNet. You can manage your data preferences directly through your account dashboard or by contacting our privacy officer.
Full Policy Document
Official Document ID: MN-PRV-2026-001
1. Introduction
Welcome to MeddyNet. We value your trust and are committed to protecting your personal and health information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our platform.
2. Information Collection
We collect personal data (name, contact info, address), diagnostic requirements (test types, prescriptions), and technical data (cookies, usage patterns). Health data is handled with the highest level of encryption.
3. Sharing with Lab Partners
When you book a test, we share necessary details with the selected laboratory to facilitate sample collection and report generation. Our partners are contractually bound to maintain your data's confidentiality.
4. Cookies and Tracking
We use essential cookies for platform functionality and analytical cookies to understand how users interact with our site. You can manage cookie preferences through your browser settings.
5. Data Retention
We retain your health records in your 'Health Vault' as long as your account is active, or as required by medical data retention laws in India. You can choose to delete your records at any time.
Legal Compliance Verified
MeddyNet operates in strict accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act (DPDP), 2023 of India.
Privacy Questions?
If you have any questions about this policy or our data practices, please reach out to our team.
Contact Privacy Support